Service Smart Saturdays = Sept 19th and Oct 24th
Service Smart Saturdays = Sept 19th and Oct 24th
Signed in as:
filler@godaddy.com
Monday – Friday Office Hours: 8:00 AM – 4:00 PM
⭐ Exclusive Member Saturdays: 7:30 AM – 4:00 PM (Reserved strictly for Service Smart℠ clients).
Upcoming 2026 Saturday Dates:
Not a member yet? Become Service Smart℠ today!
🗓️ Planned Shop Closures
To help you plan your visit, please note that our team will be away on the following dates:
Sept:
October:
9916 Honeywell St, Houston, Texas 77074, United States
Here are common pricing inquiries pre-tax, disposal & supplies. We are a full-service auto repair shop from car inspections to auto mechanic services. We work exclusively by reservations. We do not accept walk-ins.
Texas State Inspections/Car Inspections are performed from 9:00 AM to 1:00 PM. To minimize your wait time, please schedule an appointment. Bring a valid insurance card. Credit card fee = $1.07.
We offer a full vehicle alignment check and correction. We make all adjustments specified by the manufacturer. We give you a printout of the readings. All alignments are performed by ASE-certified steering and suspension professionals. We use a HUNTER alignment machine that we calibrate and update yearly.
Note: There is an extra charge for select Euro vehicles and wheels 20" or larger. We do not work with vehicles lowered or lifted out of stock height.
Our 5-quart standard synthetic blend oil change, typically including an OES filter, starts at this price + tax and disposal.
Our 5-quart full synthetic oil change, typically including an OES oil filter, starts at $90.00 + tax and disposal.
This comprehensive checkout includes a thorough vehicle examination by an ASE Certified Master Technician. Also includes wheel alignment readings to see any damage not able to be detected during the visual inspection and a full computer scan. Digital report with photos provided. These inspections take 3 to 4 hours.
Please note: EURO vehicles are $395.00
We believe car care should be affordable. Restrictions do apply. Contact our office for any questions.
Members of the Service Smart℠ program receive 5% off labor on most services. The offer is not valid on bodywork, tires, state inspections, or special order parts.
Additional Notes: During May and November, Active Military and Veterans with valid identification are eligible for 10% discounts. Restrictions apply. Thank you! Due to liability concerns, we do NOT install client-brought-in parts.
Privacy Statement
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us. The following will inform you of the information that we, Serratos Incorporated DBA Professional Auto Care, may collect from you and how it is used. Professional Auto Care respects the privacy of everyone who visits this Website (www.professionalautocare.com) and any Serratos Incorporated subsidiary and affiliate website, such as www.servicesmart.me. Please read this Privacy Policy carefully, as it explains our collection and use of the personal information you provide to us. By using our website, www.professionalautocare.com, you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information, such as domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, the operating system, what brought you to our Website, and which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication. The information you provide to us may be transferred to a third party for data hosting purposes only. The information remains the property of Professional Auto Care and is subject to this Privacy Policy.
Please note we cannot be responsible for any third-parties use of personal information that you make available to such third parties on this site.
If you do not agree with our Privacy Policy, please do not submit any personal information.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
We collect and use personal information (such as your name, address, telephone number, and email address) to process applications and requests submitted by you; administer our obligations in relation to any agreement you have with us, and resolve issues with any services supplied to you.
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Security
We follow generally accepted industry standards to protect the information submitted to us during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser or for the “HTTPS” at the beginning of the web address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Use of Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Your browser allows you to reject cookies, and software is available from third parties that will allow you to visit our website without providing this information. Please note, however, that if you block cookies, some portions of the site and personalized services offered by us may not function properly.
Sharing
We do not sell, rent, or share personal information with third parties or affiliates for their own marketing or promotional purposes. SMS consent and mobile information are not shared with third parties or affiliates for marketing or promotional purposes.
We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:
· Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
· Protect and defend the rights or property of our website and related properties
· Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
SMS Communications
Professional Auto Care may use the mobile telephone number you provide to send text messages related to your relationship with us and the services we provide. These messages may include appointment reminders, vehicle service updates, inspection and estimate notifications, repair authorization communications, vehicle pickup notifications, and responses to customer inquiries.
Message frequency varies. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact Professional Auto Care using the contact information provided on our website.
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share information with service providers that perform services on our behalf, such as telecommunications, messaging, website hosting, and data processing providers, solely as necessary to provide our services. These service providers are not permitted to use SMS consent or mobile information for their own marketing purposes.
Third-Party Websites
We have included links on this site for your use and reference. We are not responsible for the privacy policy on these websites. You should be aware that the privacy policies of these sites may differ from our own. This Privacy Policy does not cover the use of information collected from you by third-party websites.
Surveys & Contests
From time to time, our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code, age). Contact information will be used to notify winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Consent & Changes to Privacy Policy
By using this Website, you consent to the collection and use of information as specified above. We reserve the right to change, modify, and or remove portions of our Privacy Policy at any time, with or without prior notice. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under which circumstances we disclose it.
Last Revised: July 6, 2026
These Terms and Conditions (“Terms”) govern your use of the Professional Auto Care website, services, communications, and other interactions with Serratos Incorporated DBA Professional Auto Care (“Professional Auto Care,” “PAC,” “we,” “us,” or “our”).
By accessing or using our website, submitting information to Professional Auto Care, requesting or authorizing automotive services, participating in our programs, or otherwise using our services, you agree to these Terms to the extent applicable to your interaction with Professional Auto Care.
Professional Auto Care is an automotive service and repair facility operated by Serratos Incorporated.
Professional Auto Care provides automotive maintenance, repair, inspection, testing, diagnostic, and related services.
Our primary website is:
Professional Auto Care also operates affiliated websites and online services, including Service Smart℠ and www.servicesmart.me.
Our websites are provided for general information, customer communication, appointment requests, access to vehicle information and reports, and other services offered by Professional Auto Care.
You agree to use our websites and online services only for lawful purposes.
You may not attempt to interfere with the operation or security of our websites, access systems or information without authorization, introduce malicious software, misuse website content, or use our websites in any manner that violates applicable law.
We reserve the right to modify, suspend, restrict, or discontinue any portion of our websites or online services at any time.
Professional Auto Care provides automotive maintenance, repair, inspection, testing, diagnostic, and related services.
Recommendations made by Professional Auto Care may be based on vehicle condition, technician findings, manufacturer recommendations, technical service bulletins, maintenance schedules, industry standards, supplier information, testing results, diagnostic procedures, vehicle history available to us, and the professional judgment and experience of our personnel.
Vehicle conditions can change over time. The absence of an identified defect during an inspection, diagnostic procedure, service, or repair does not guarantee that a component or system will continue to operate without failure.
Additional conditions may become apparent during diagnosis, disassembly, repair, testing, or operation of the vehicle. Professional Auto Care will seek additional authorization when required before performing additional repairs.
Estimates provided by Professional Auto Care are based on the information and vehicle conditions reasonably available at the time the estimate is prepared.
Additional repairs, parts, labor, testing, or services may become necessary as work progresses or additional vehicle conditions are discovered.
Customers are responsible for reviewing estimates, recommendations, and repair information provided by Professional Auto Care.
Repairs or services requiring customer authorization will not be performed without authorization except as otherwise permitted by law.
Authorization may be provided through methods made available by Professional Auto Care, including written authorization, electronic authorization, digital approval, recorded authorization, or other legally permissible means.
Automotive diagnosis and testing are processes used to investigate customer concerns, symptoms, vehicle conditions, warning indicators, system operation, or other potential problems.
Payment for diagnostic or testing services compensates Professional Auto Care for the technician's time, knowledge, testing procedures, equipment use, research, technical information, vehicle operation, disassembly when authorized, and professional evaluation. Payment for diagnostic or testing services is due regardless of whether the customer authorizes additional testing or repairs.
Diagnostic and testing services do not guarantee that every existing or future vehicle defect will be identified or that a specific failed component or complete repair solution will be determined within the initial testing authorized.
Some vehicle conditions may be intermittent, may require additional testing, extended vehicle operation, monitoring, specialized equipment, disassembly, teardown, or inspection of internal components, or may not be present or reproducible at the time the vehicle is evaluated.
Professional Auto Care primarily provides diagnostic testing in connection with repairs and services that we are equipped, qualified, and willing to perform.
Diagnostic services are accepted and continued at the discretion of Professional Auto Care. Extensive diagnostic testing, internal engine or transmission diagnosis, complex electrical troubleshooting, intermittent faults, vehicle disassembly or teardown for diagnostic purposes, and other specialized diagnostic procedures may be declined, limited in scope, discontinued, or referred to another facility.
Acceptance of a vehicle for inspection, initial evaluation, diagnostic testing, or any other service does not obligate Professional Auto Care to continue diagnostic testing, perform additional disassembly or teardown, complete a diagnosis to the point of identifying a specific failed component, determine every contributing cause of a vehicle condition, or accept the vehicle for subsequent repairs.
Professional Auto Care may discontinue diagnostic testing or decline additional diagnostic services when further testing is outside the scope of services we choose to provide, when specialized equipment, facilities, information, or expertise is required, when the vehicle's condition makes continued testing impractical or unsafe, when the customer declines or limits recommended testing, when additional testing is not economically reasonable, or when Professional Auto Care otherwise determines that continuing the diagnostic process is not appropriate.
Additional diagnostic testing, labor, disassembly, teardown, parts, materials, outside services, or other procedures may require additional customer authorization and charges.
Diagnostic findings, test results, observations, and recommendations reflect the condition of the vehicle, the symptoms present or reproducible, the testing authorized and performed, and the information reasonably available at the time of evaluation. Unless specifically stated otherwise in writing, diagnostic services do not constitute a guarantee that every existing, intermittent, hidden, developing, or future fault has been identified.
When a customer declines recommended additional testing, disassembly, teardown, inspection, or other diagnostic procedures, Professional Auto Care may release the vehicle without completing the diagnostic process. Any findings or recommendations provided under those circumstances are limited to the testing performed and information available at the time the vehicle is released.
Professional Auto Care may provide vehicle inspections, evaluations, checkout services, digital inspection reports, diagnostic reports, and other vehicle reports.
These reports describe observations, findings, recommendations, and vehicle conditions identified at the time the applicable service is performed.
Vehicle inspections and reports are subject to the limitations described in the applicable Vehicle Report Agreement, inspection agreement, service agreement, or other terms presented in connection with the service.
Professional Auto Care does not guarantee that an inspection or report will identify every existing, hidden, intermittent, developing, or future vehicle condition.
Unless otherwise expressly stated in writing, inspections are non-invasive and do not include the dismantling of vehicle components or assemblies.
The applicable Vehicle Report Agreement is incorporated into these Terms by reference when a customer receives or accesses a Professional Auto Care vehicle report.
Professional Auto Care may offer customers participation in its Service Smart℠ program.
Service Smart℠ is a customer service and vehicle care program that may provide access to inspections, vehicle history information, service-related benefits, priority services, warranty benefits, discounts, communications, or other features described at the time of enrollment.
Program benefits, eligibility requirements, pricing, renewal terms, and included services may change from time to time.
Certain services, benefits, warranties, discounts, or features may be subject to additional terms, limitations, eligibility requirements, scheduling availability, or vehicle-specific conditions.
Participation in Service Smart℠ does not guarantee that every vehicle defect, mechanical problem, safety condition, maintenance need, or future failure will be identified or prevented.
Professional Auto Care reserves the right to modify, suspend, discontinue, or replace Service Smart℠ benefits, pricing, or program features to the extent permitted by applicable law.
Parts and services provided by Professional Auto Care may be covered by warranties described on the customer's invoice, repair order, warranty documentation, program terms, or other written materials.
Warranty coverage may vary depending on the service performed, parts installed, vehicle, mileage, time elapsed, and other applicable conditions.
Warranty coverage does not apply to conditions excluded under the applicable warranty terms.
Unless expressly agreed to by Professional Auto Care in writing, customer-supplied parts may not be covered by Professional Auto Care's parts or labor warranties.
Professional Auto Care reserves the right to decline installation of customer-supplied parts.
Payment is due according to the terms provided on the customer's repair order, invoice, estimate, authorization, or other applicable agreement.
Customers are responsible for arranging timely pickup of completed vehicles.
Vehicles not picked up within a reasonable period after notification of completion may be subject to storage charges when permitted by applicable law and disclosed by Professional Auto Care.
Professional Auto Care reserves all rights and remedies available under applicable law regarding unpaid charges, abandoned vehicles, storage, liens, and possession of vehicles.
By communicating with Professional Auto Care electronically, submitting information through our websites or online services, or using electronic authorization and communication systems made available by Professional Auto Care, you consent to receive records and communications electronically when permitted by law.
Electronic communications may include estimates, inspection reports, vehicle reports, invoices, authorization requests, appointment information, service updates, receipts, and other communications related to your relationship with Professional Auto Care.
Customers who expressly opt in to receive SMS messages from Professional Auto Care may receive text messages related to their relationship with Professional Auto Care and the automotive services we provide.
Messages may include appointment reminders, vehicle service updates, inspection and estimate notifications, repair authorization communications, vehicle pickup notifications, responses to customer inquiries, and other service-related communications.
Customers opt in to receive SMS messages through consent methods made available by Professional Auto Care. Customers may, for example, provide their mobile telephone number and expressly consent to receive SMS messages during the in-person vehicle check-in process by signing a customer form containing the SMS consent disclosure.
Message frequency varies.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing goods or services from Professional Auto Care.
You may opt out of receiving SMS messages at any time by replying STOP to a message from Professional Auto Care.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from the applicable messaging program unless you subsequently provide consent to receive messages again.
For assistance with SMS messaging, reply HELP to a message from Professional Auto Care or contact Professional Auto Care using the contact information available on our website.
Wireless carriers are not liable for delayed or undelivered messages.
SMS message delivery is subject to effective transmission by your wireless carrier and is outside the control of Professional Auto Care.
Professional Auto Care respects your privacy.
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers that assist Professional Auto Care in providing messaging, telecommunications, data hosting, software, customer communication, and related services solely as necessary to provide those services.
Please review our Privacy Policy for additional information about how Professional Auto Care collects, uses, shares, and protects personal information.
Professional Auto Care may use or provide access to third-party websites, software platforms, payment processors, communications providers, vehicle information services, parts suppliers, or other third-party services.
Professional Auto Care is not responsible for the availability, security, accuracy, content, privacy practices, or independent actions of third-party services that are not owned or controlled by Professional Auto Care.
Your use of third-party services may be subject to additional terms and privacy policies.
The content, branding, logos, service names, program names, reports, written materials, website content, graphics, and other materials owned by Professional Auto Care are protected by applicable intellectual property laws.
Professional Auto Care, PAC, Service Smart℠, Service Smart Check Out℠, PAC Courtesy Check Out℠, and associated branding and materials may not be reproduced, distributed, modified, commercially exploited, or used without authorization except as permitted by law.
Customers are responsible for providing accurate information concerning their vehicle, contact information, vehicle symptoms, service history, prior repairs, modifications, accidents, known conditions, and other information reasonably relevant to the services requested.
Customers are responsible for reviewing estimates, reports, recommendations, invoices, authorizations, warranty information, and other documents provided by Professional Auto Care.
Customers remain responsible for the safe operation, maintenance, and repair decisions concerning their vehicles.
Except for warranties expressly provided in writing by Professional Auto Care or warranties that cannot legally be excluded, Professional Auto Care makes no additional warranties, express or implied, regarding its websites, online services, inspections, reports, or other services.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.
To the fullest extent permitted by applicable law, Professional Auto Care will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our websites, online services, reports, inspections, communications, or services.
Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Professional Auto Care, Serratos Incorporated, and their officers, employees, and representatives from claims, liabilities, losses, or expenses arising from your unlawful use of our websites or services, violation of these Terms, or infringement of the rights of another person.
Your use of our websites, communications, and services is also subject to the Professional Auto Care Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including mobile information and SMS consent information.
Professional Auto Care may modify these Terms from time to time.
Changes will become effective when the revised Terms are posted on our website unless otherwise required by applicable law.
The “Last Revised” date at the top of this page indicates when these Terms were most recently updated.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute concerning these Terms or the use of Professional Auto Care's websites or services will be subject to applicable state and federal laws and the jurisdiction of courts having authority over the dispute.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.
These Terms, together with the Professional Auto Care Privacy Policy and any applicable repair order, estimate, authorization, invoice, warranty, Vehicle Report Agreement, Service Smart℠ program terms, or other service-specific agreement, constitute the applicable agreement between Professional Auto Care and the customer concerning the relevant services or interaction.
If additional terms apply to a particular service or program, those additional terms will control with respect to that service or program in the event of a direct conflict with these general Terms.
Questions about these Terms and Conditions, our SMS messaging program, or Professional Auto Care services may be directed to Professional Auto Care using the contact information published on our website.
Serratos Incorporated DBA Professional Auto Care
Website: www.professionalautocare.com
(713) 270-0474
Professional Auto Care Southwest Houston’s ASE Blue Seal Service Center
Address: 9916 Honeywell, Houston, TX 77074 Phone: (713) 270-0474 Service by Reservation Only: Mon – Fri, 8 AM - 4 PM
Serving Our Neighbors In: Southwest Houston | Bellaire | Meyerland | Westbury | Sugar Land
Copyright © 2025 Professional Auto Care - All Rights Reserved.
Privacy Policy and Terms & Conditions are available on the Contact Us Page.
Disclosure: PAC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
STATE INSPECTIONS:
9 AM-1 PM
$18.50 CASH ONLY.
MUST HAVE VALID INSURANCE.
**We are currently ONLY receiving Service Smart clients for diagnostic work.**
Service Smart Saturdays will be September 19th and October 24th.
On our website, you can make reservations (ie. for state inspections, maintenance), find pricing, and learn more about us.
We do NOT provide estimate requests or quotes over the phone.
Please review shop closing dates under contact us.
If you have a question, please email the shop: pac9916@gmail.com
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